Kimball Farms Nursing Care Center is committed to delivering high-quality care. Named a US News & World Report Best Nursing Home three times, most recently for Long-Term Care, Kimball Farms Nursing Care Center is accredited by The Joint Commission with the Gold Seal of Approval™ and has earned four deficiency-free state surveys during annual Department of Health inspections.
Recent Recognition and Awards
Year after year, we earn recognition from national quality organizations, but it is the satisfaction of our patients, residents, and families that truly means the most to us. Some of the recent accolades we have received include:
- 2020 – Named a US News & World Report 2019-2020 Best Nursing Home for Long-Term Care
- 2020 – NRC Health Customer Approved & Employee Approved Awards
- 2017 – Named a US News & World Report 2017-2018 Best Nursing Home
- 2017 – My InnerView survey “Excellence in Action” award for Customer Satisfaction for the ninth year in a row
- 2016 – Named a US News & World Report 2016-2017 Best Nursing Home
- The Joint Commission Gold Seal of Approval™ accreditation
- 2015 – 5 Star rating from the Centers for Medicare and Medicaid Services (CMS)
- 2014 – Deficiency-free state survey, our third in four years
- 2013 – Gold – Excellence in Quality National Quality Award from the American Health Care Association/National Center for Assisted Living (AHCA/NCAL)
Recognized by US News & World Report
In 2017, Kimball Farms Nursing Care Center was named among the best in the state by US News & World Report for the second year in a row. Of more than 15,000 skilled nursing facilities nationwide evaluated, nearly 2,300 nursing homes earned the designation as a US News 2017-2018 Best Nursing Home. Only 75 facilities in Massachusetts achieved this recognition.
Top 7% of Facilities Nationwide in Patient Satisfaction
In 2016, positive feedback on National Research Corporation’s My InnerView survey placed Kimball Farms Nursing Care Center in the top 7% in the nation for customer satisfaction for the seventh year in a row.
Top 5% of Facilities Nationwide in Employee Satisfaction
In 2015, positive feedback on National Research Corporation’s My InnerView survey placed Kimball Farms Nursing Care Center in the top 5% in the nation for employee satisfaction for the sixth year in a row.
NRC Health Customer Approved & Employee Approved Awards
Kimball Farms Nursing Care Center is proud to be a part of Berkshire Healthcare. Across all affiliates in Massachusetts, Berkshire Healthcare has been named a winner of both the NRC Health Customer Approved and Employee Approved awards. Winning organizations are chosen based on customer and employee satisfaction from insights on family, resident, and employee survey ratings. This award recognizes Berkshire Healthcare’s commitment and dedication to creating superior experiences for both residents and employees. Nationwide, only 20 organizations are selected for each category. Berkshire Healthcare is 1 of 10 organizations chosen for both awards.
Committed to Excellence
National Research Corporation’s 2016-2017 “Excellence in Action” award for Customer Satisfaction, ranking Kimball Farms Nursing Care Center among the top 10 percent nationally with respect to how highly residents and family members would recommend to others for the ninth year in a row.
National Quality Award
American Health Care Association/National Center for Assisted Living (AHCA/NCAL) Quality Awards – 2013 Gold – Excellence in Quality
Gold Quality Award – Kimball Farms Nursing Care Center is one of only five centers in the country to earn a 2013 Gold-Excellence in Quality National Quality Award from the American Health Care Association and the National Center for Assisted Living. This recognizes Kimball Farms as a model of excellence in long-term care.
“The centers that have earned a Gold National Quality Award deserve to be recognized as some of the best in the nation.” –Ed McMahon, Chair of the AHCA/NCAL National Quality Award Board of Overseers
Kimball Farms Nursing Care Center joins our sister center, Linda Manor Extended Care Facility, in earning this honor, representing two of the five total Award recipients nationwide in 2013.
The AHCA/NCAL National Quality Award is a progressive three-step process that encourages continuous learning and development of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step is based on the Baldrige Performance Excellence Program’s core values and concepts.
The Gold – Excellence in Quality award recognizes best practices in leadership, strategic planning, customer focus, process management and results. Only 28 care centers have achieved this level of quality recognition since the program began in 1996.
CARF-CCAC awarded the Five-Year term of accreditation to Kimball Farms Life Care Community, PineHill Assisted Living Community and Kimball Farms Nursing Care Center. CARF International is recognized as the industry standard for health and human services service providers. Accreditation demonstrates that Kimball Farms has made a specific commitment to put the needs of our residents at the center of everything we do.
Kimball Farms is one of only a half-dozen senior living and long-term care providers in Massachusetts to earn this exclusive recognition. Five-year accreditation for a first time applicant is uncommon, making Kimball Farms’ achievement that much more noteworthy.